
• If User Access Control (UAC) is enabled on your system, you must run the batch files as an
administrator. To do this, when you start the command prompt, right-click it and select [Run as
Administrator]. If UAC is enabled and you do not run the command prompt as an administrator,
functions such as starting and stopping the server will not run correctly.
• If you start the service by running StartService.bat, a message may appear telling you that the DH
ManagementCore
service could not be started. This problem occurs if the operating system recognizes
that the service cannot start within a specified time. However, because the service has started normally,
you can continue using Remote Communication Gate S. To check whether or not the service has
started, select [Control Panel] > [Administrative Tools] > [Services].
If you do not want to stop and start Internet Information Services (IIS) with the batch files:
If you are using an IIS Web server and do not want to stop and start IIS, edit the batch files as follows:
• Batch file for stopping services
Using a text editor, open the StopService.bat file, and then insert the rem command before the line
net stop "World Wide Web Publishing Service". The completed line is shown below:
rem net stop "World Wide Web Publishing Service"
• Batch file for starting services
Using a text editor, open the StartService.bat file, and then insert the rem command before the line
net start "World Wide Web Publishing Service". The completed line is shown below:
rem net start "World Wide Web Publishing Service"
Backing Up Server Data
The administrator should periodically back up the Remote Communication Gate S device database and
settings. The following explanation covers backing up Remote Communication Gate S data.
• To make a complete backup, you must backup the database and settings (using ManagementTool)
and the authentication details also (using Authentication Manager).These backups must be made at
the same time.
1. Start [Remote Communication Gate S ManagementTool].
See p.286 "Starting ManagementTool".
2. Click [Stop] in the [Remote Communication Gate S ManagementTool] window.
3. Click [Backup] in the [Remote Communication Gate S ManagementTool] window.
4. In the [Backup] dialog box, enter the location to create the save folder in the [Save location]
text box ,or click [Browse...] and select the location to create the save folder.
8. Maintenance of Remote Communication Gate S Server
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