
5. Click [OK].
• E-mail notification of counter data is sent at midnight (0:00) on the specified day. The time of the
notification cannot be changed.
• You can confirm counter data in the CSV file appended to the e-mail. The items that appear in the
CSV file are as follows: IP Address, Device Display Name, Physical Address, Serial Number, Total
Counter, Copier B&W Counter, Copier Full Color Counter, Copier Single Color Counter, Copier
Two-color Counter, Printer B&W Counter, Printer Full Color Counter, Printer Single Color Counter,
Printer
Two-color Counter, Total Level Color Counter, Fax B&W Counter, Fax Single Color Counter,
A3/DLT, A2, 2 Sided, Coverage: B&W (%), Coverage: Color (%), Coverage: B&W Print Page,
Coverage: Color Print Page, Send/TX Total B&W Counter, Send/TX Total Color Counter, Fax
Transmission Counter, Scanner Send B&W Counter, Scanner Send Color Counter, B&W Copies,
Color Copies, B&W Prints, Color Prints, Economy Color Counter, B&W Total, Color Total
• Depending on the device model, certain items might not appear in the CSV file.
• The names of the counters in the CSV file are different from the names of the counters that are displayed
on the Web interface. For a list of the corresponding names, see p.400 "Counter Notification CSV
File and Web Interface Item Names".
Configuring Counter Collection by User
Remote Communication Gate S can collect user counter information from registered printers. User counters
keep track of how printers are used on a per-user basis. Because these counters can require a large amount
of disk space, collection is disabled by default.
User counter information is not viewable from the Remote Communication Gate S web interface. You can
use the "ExportUserCounter.exe" command line tool to export the data.
Configuring user counter collection
The following procedure describes how to enable user counter collection and set the interval at which
collection is performed.
1. On the Site Map under [Device Management Settings], click [User Counter Collection
Schedule Settings].
2. Configure the settings.
See p.82 "User Counter Collection Schedule Settings".
Device and User Counters
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