
Troubleshooting When Using the DDST Unit
72
6
Note
❒ If the problem cannot be solved, contact your sales or service representative.
Duplex printing is
malfunctioning.
You have load-
ed thick paper ,
OHP transpar-
encies, or labels
specified as the
paper type.
Specify another paper type.
Duplex printing is
malfunctioning.
Duplex printing
cannot be done
with a tray for
which [Duplex]
has been speci-
fied as Paper
Type in [Tray Pa-
per Settings] un-
der [System
Settings].
Select [Duplex] as the Paper Type in [Paper Input]. See “Sys-
tem Settings”, General Settings Guide.
When using
Windows
98SE/Me or
Windows
2000/XP, either
combined print-
ing or booklet
printing does
not come out as
expected.
The correct ap-
plication or
printer driver
settings are not
made.
Make sure the application's paper size and orientation set-
tings match those of the printer driver. If a different paper size
and orientation are set, select the same size and orientation.
A print instruc-
tion was issued
from the com-
puter, but print-
ing did not start.
User code man-
agement may
have been set.
Ask the administrator about valid user codes. To print, the
user code must be entered from the printer driver.
Problem Cause Solution
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