Ricoh Remote Communication Gate S Manual de usuario Pagina 7

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3. Ordering Supplies (toner, etc.)
@Remote reports toner level (near end/end) data to our service company –
device downtime is reduced, as the user no longer has to worry about
re-order telephone calls, forgotten stock, supply control and so on, now
that monitoring and dispatch is fully user-independent.
The ability to automate toner fulfillment is dependent upon the service
provider.
1 Device runs out of toner.
User calls the service company.
2 The service company requests
toner delivery from the delivery
center.
3 The delivery center delivers the
toner to the user.
3. Supply level (toner,
staples) monitoring is
continuous - reporting
is automatic when
toner reaches 'near
end'.
1 Device runs out of toner. The
Remote Communication Gate
detects the “toner end”
information and automatically
sends this to the service
company.
2 The service company requests
toner delivery from the delivery
center.
3 The delivery center delivers the
toner to the user.
4. The device’s
operational status can
be remotely
ascertained,
production efficiency
assessed, and
potential problems
pre-diagnosed. TCO
supervision /
administration is
provided also.
Until Now
device
check
User
Service
Company
1
2
3
4
@Remote
User
Service
Company
1
3
2
7
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